Shandon North

Brand Experience Expert

Helping Businesses Serve Their Customers

For over a decade, I have helped businesses better serve their customers. By eliminating frustration and ambiguity from the customer experience, I have helped brands to perform at a higher level, which increases sales and improves customer satisfaction. Businesses are able to sustain this growth, because along the way, my clients are educated on the principles of the brand experience and how to put them into practice.


My knowledge comes from working in and leading customer service teams, and growing a successful web design business. Both have been combined to produce the best possible brand experience.


It is my personal mission is to serve others with my gifts to the best of my ability. Each day is an opportunity to learn, care for others and grow.


The reality may be quite different than you think. I can help if you have any questions about:

How does your brand effect your customers and what is it asking them to do?

How do you concisely and confidently describe your business?

How do you make your marketing more effective?